Last updated: December 8, 2022
STATEMENT OF COMMITMENT
WHAT INFORMATION DO WE COLLECT?
Upon making a purchase or requesting services from EquipmentShare or through the site, we will ask you for certain personal information including your name, contact information, state driver’s license number, and the last four digits of your social security number (the latter is not stored) for identity verification purposes. We additionally will ask for information regarding your equipment and the necessary financial information to facilitate payment to you and to process any filings required by applicable tax authorities.
We collect contact information, your resume/C.V., race and ethnicity, gender, disability status, and veteran status when you apply online for a job with Equipment Share.
Indirect Collection – Cookies and Other Technology
We use technologies like cookies and pixel tags to provide, improve, protect and promote our services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our site and services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use our services.
We reserve the right to review and store the communications you make through the site, including your postings on site pages and your communications to other members using the site’s messaging capabilities. We may use those communications for internal purposes, including to better understand how members use the site and interact with EquipmentShare, as well as for security purposes. Notwithstanding the foregoing, we are not obligated or required to review any communications and make no commitment to do so or to take any specific action with respect to those communications.
EquipmentShare also logs each visit to each web page on the site. The log may contain information such as the browser type you used, your Internet Protocol address, and the date and time of day of the visit. We may also log your cookie’s identification number and the URL of the last site you visited. This log information is important for security, audit, quality improvement, as well as for monitoring the health of our services.
If your equipment or products or services you request through EquipmentShare includes an GPS device, EquipmentShare will log and retain information recorded by the GPS device, such as location and other aspects of your use of the equipment during a rental period. If the GPS device is operated by a third party service, that service may record information about your use of the equipment. The third party service will be solely responsible to you for its use of such information.
Our website permits you to use a third party social networking platform such as Facebook, LinkedIn, Instagram and Twitter. These plug-ins allow you to follow us on those services. When you use social networking platforms and plugins, you share your information with them and their privacy notice applies to their disclosure of such information. In addition, they may be able to collect information about you, including your activity or may notify your connections on the social networking platform about your use of our website. Such services may allow your activity to be monitored across multiple websites for purposes of delivering more targeted advertising. Please note that their own privacy polices apply and we encourage you to read them. We may add new social networking plugins and buttons to our website from time to time.
HOW DO WE USE YOUR INFORMATION
EquipmentShare will use your personal information solely for its internal business purposes in connection with the provision of the site. That includes use of your information: to facilitate our administration and operation of the site; to understand better how our users engage with the site; to verify your account information; to process your requests and transactions; to provide you with information or services you request; and to inform you about other promotions or products or services we think will be of interest to you.
We use information you submit when applying for a job with us solely for job fulfillment purposes.
We will maintain records for a reasonable period concerning your registration with and interaction with EquipmentShare, including any correspondence you have with us or other members.
HOW WE SHARE YOUR PERSONAL INFORMATION
EquipmentShare enables equipment owners to offer and rent their equipment to other individuals. If you agree to a rental transaction through EquipmentShare, we may provide your personal information to the other party in that transaction as reasonably necessary to facilitate the rental. For example, EquipmentShare may provide your mobile phone number to facilitate communication or your photograph to facilitate identification.
If you apply for a job, we may share your personal information with a service provider to conduct a background check.
In addition to information verification providers described above, we may share personal information with vendors and service providers who are engaged by or working with us in connection with the operation of our site and marketplace and who need access to such information to carry out their work for us. In some cases, the service provider may be directly collecting the information from you on our behalf. EquipmentShare will endeavor to choose service providers that are well established and who have agreed to protect the confidentiality of any personal information the service provider receives. EquipmentShare is not responsible for the act or omissions of its service providers.
EquipmentShare may compile aggregate information about how you and others use our services. Aggregate data helps us understand trends and our users’ needs so that we can better consider new features or otherwise tailor our marketplace.
EquipmentShare may disclose personal information in the good faith belief that we are lawfully authorized or required to do so, or that doing so is reasonably necessary or appropriate to comply with the law or with legal process or authorities, respond to any claims, or to protect the rights, property or safety of EquipmentShare, our users, our employees or the public. That includes actions we may take to protect EquipmentShare or our users from fraudulent, abusive, inappropriate or unlawful use of our site or marketplace. Information about our users, including personal information, may also be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets, financing or acquisition or in any other situation where personal information may be transferred as one of the business assets of EquipmentShare.
You understand that when you use the site, information you post in your profile or in any other area of the site will be available to other users and in some cases may be publicly available.
HOW WE PROTECT YOUR INFORMATION
We have endeavored to put into place reasonable security measures in an effort to protect personal information while it is under our control. We are not responsible for any unauthorized disclosure of personal or other information caused by any third party. Your account information is accessible online through the use of a password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of our web site by any person using your password. Please advise us immediately if you believe your password has been misused.
YOUR CHOICE AND CONSENT
The more we know about you, the better our ability to serve you and provide products and services that are of real value. Our website is a voluntary information channel that is open to you at all times. You always have a choice regarding the tools that you use and the information that you provide. We don’t ask questions for the sake of asking questions, but do so because it is pertinent to our ability to serve and know you better. You always have the right to access your personal information and to modify or delete it as you wish.
You may disable browser cookies in your browser or set your browser to warn you when a cookie is being sent. You may lose some features or functionality when you disable cookies. Remember, also, that disabling cookies is browser specific. If you log on using Google Chrome, you must also disable cookies in Safari if you use that browser at a different time.
HOW TO UPDATE YOUR INFORMATION OR OPT-OUT OF EMAILS
If you wish to opt-out of marketing and promotional emails, please contact us at email@example.com. You may not opt-out of receiving service-related emails. If you would like to update your contact information, please use your Profile Page. If you have any trouble using the Profile Page, please contact customer service at firstname.lastname@example.org.
USERS IN CALIFORNIA
California Civil Code Section 1798.83 permits our website visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com. Please make sure to state that you are a California Resident.
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in their web browsers. While the United States Federal Trade Commission has endorsed DNT, our Website does not support DNT codes. However, except in the case of analytics cookies, remarketing and other features of Google Display Advertising described above, our Website limits tracking to the internal uses described above. Except in the case of analytics cookies our Website does not track your use across multiple websites, however, other websites to which we link may. Please review their privacy policies to understand how you may be tracked.
California Consumer Privacy Act
The California Consumer Privacy Act (“CCPA”) grants State of California residents the following rights, to:
CATEGORIES OF PERSONAL INFORMATION WE COLLECT
We collect information that identifies you, your household or your device or is reasonably capable of being connected with or linked to you, your household, or your device (“Personal Information”). Personal information does not include public information available from government records, de-identified or aggregated information or information that is protected by certain laws such as HIPAA for health related information and the Gramm-Leach Bliley Act (GLBA) for certain financial information.
We collect the following categories of Personal Information:
Personal Information Listed in the California Customer Records Statute
Characteristics of Protected Classifications
Internet or Other Electronic Network Activity Information
Professional or Employment-Related Information (for job applicants only)
Non-public Education Information (for job applicants only)
CATEGORIES OF SOURCES OF PERSONAL INFORMATION
We collect information from the following categories of sources:
HOW WE SHARE YOUR PERSONAL INFORMATION
We share information in each of the above categories as follows:
All categories of information
Personal Information Listed in the California Customer Records Statute
Internet or Other Electronic Network Activity Information
HOW WE USE YOUR INFORMATION
See “How Do We Use Your Information” above to learn how we use your information. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
HOW WE RETAIN AND STORE YOUR PERSONAL INFORMATION
We retain your personal information for as long as necessary to fulfill the purpose(s) for which we collected it and to comply with applicable laws. We use reasonable security precautions to protect your information while in storage.
REQUESTS TO KNOW
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
REQUESTS TO DELETE
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
HOW TO SUBMIT A REQUEST TO KNOW OR A REQUEST TO DELETE
To request this information please submit a verifiable consumer request to us by either:
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, email us at firstname.lastname@example.org and we will provide you with a form to make a designated agent request. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. To make a request, you must:
If you have a user account:
If you login as a guest:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We will try to respond to your request within forty-five (45) days of when we receive it. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
An amendment to the CCPA provides an exemption to the Right to Know and Right to Delete for personal information between a business and a person who is acting as an employee, director, officer, or contractor of a company, partnership, sole proprietorship, nonprofit, or government where the information is used in the context of a business transaction. This exemption is currently set to expire on January 1, 2023.
Until that date, we will not respond to requests to know or delete that meet this exemption.
HOW TO SUBMIT AN OPT-OUT REQUEST
We do not sell your information to third parties for money. We do provide your information to third parties for marketing purposes as described above and you may opt-out of that sharing. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link:
Do Not Sell My Personal Information
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sharing with third parties. However, you may change your mind and opt back in to personal information sharing with third parties at any time by:
Opt-Me Back in to Personal Information Sales
We will only use personal information provided in an opt-out request to review and comply with the request. We will act upon your opt-out request within 15 business days of receipt.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
YOUR NEVADA PRIVACY RIGHTS
Nevada law (SB 220), permits customers in Nevada to opt-out of the sale of certain kinds of personal information. A sale under Nevada law is the transfer of this personal information to third parties for monetary consideration so these third parties can then re-sell or license the sold information. We do not sell your personal information to third parties as defined in Nevada law. If you are a Nevada resident and wish to opt-out of the sale of your personal information should we change our practices in the future, you must send a request by email to email@example.com
HOW TO CONTACT EQUIPMENTSHARE
By phone or by email, we’re always available to you: